Support for Manufacturing has Never Been Better
UK manufacturers have felt for some time that they are the poor relation throughout Europe and the rest of the world when it comes to support from the government. Many believe that other countries receive far more support than here in Britain...
T is for Traceability
Traceability is often thought to be the domain of food, pharmaceutical or perhaps electronics companies, but more and more it’s the concern of everyone. Interestingly, researchers have found, that when businesses make a mistake and put it right they receive higher customer satisfaction scores than those...
S is for Support
As with any product purchased from any supplier or vendor, aftersales support is one of the key ingredients to a worthwhile experience. It is the same with software, and we are always striving to improve the service we provide to our end users.
There are also some tips in getting the most of any support centre ...
