Join us at our Customer Event

We have an action-packed day full of insights, tips and tricks and the latest from SYSPRO HQ to help you keep ahead of the game. With a choice of sessions – many customer led and networking opportunities with like-minded businesses we hope to inspire and celebrate the Movers & Makers of manufacturing and distribution we look forward to seeing you.


Thursday 7th Nov, 2019
Jaguar Visitor Centre
Birmingham, B35 7RA
9:00am – 4:45pm

Event Agenda

8:15 – 9:15Early Bird breakfast | Meet the team
9:00 – 9:15Registration opens | Networking in the Movers & Makers Hub
9:15 – 9:30Welcome – K3 Syspro Managing Director | Nick McGrane
9:30 – 10:30Keep ahead of the game with the infinite possibilities of SYSPRO – SYSPRO Chief Innovation Office | Kevin Dherman
Prepare for an exploration of SYSPRO’s roadmap and a sneak peek at the next cool thing on the horizon. Be the first to learn about ERP innovations and how they will benefit you
10:30 – 11:00Industry Keynote Speaker – Make UK | Charlotte Horobin
With a remit to champion all things Manufacturing, a glass half full look at the UK manufacturing sector
11:00 – 11:15Break
11:15 – 11:35Customer Presentation – Rocket Medical
11:35 – 11:55 Imagine: The Art of The Possible – K3 Group Technology Evangelist and Strategist | Gaukur Sigurdsson
11:55 – 12:00Morning wrap up and overview of afternoon sessions
12:00 – 13:00Lunch and networking in the Movers and Makers Hub
Session 1
13:00 – 1:40
How to better leverage SYSPRO: the Business Process Review
“We’ve always done it this way but as the business continues to grow, we find ourselves constantly fire-fighting” Sound familiar? Do you wonder if there is a better way? One of our customer’s recognised a challenge in their order fulfilment process and knew there had to be a better way. Join this session to learn about their process improvement journey and what a BPR can do for your organisation and what it entails.

Audience: Decision Makers

Accelerating IT Performance: Tips & Tricks
Have you tuned it to the best performing system to date? Join this session for tips and tricks that focus on leveraging SYSPRO 8 changes to enhance performance, security, system availability, administration, and scalability. Ensure that your business is not falling behind, technologically and competitively.

Audience: IT and SYSPRO Champions

Discover K3|imagine, the development platform with a difference – up close and personal.
This interactive session will explore what’s possible. Cloud native and business platform agnostic, K3|imagine makes it easy for businesses to develop and run standard and bespoke business apps, while agility, scalability and security help bring ideas to life faster than ever before. It quickly and easily plugs into your existing back-end systems giving you the opportunity to embrace the future without re-engineering your present and past.
Audience: Finance Directors, Operation Directors and Developers
1:40 – 1:45Move time
Session 2
1:45 – 2:25
Keep ahead of the game by Planning Strategically with SYSPRO’s Manufacturing Operations Management
SYSPRO’s MOM solution can help you gain the manufacturing edge to remain competitive in today’s market. In the session, you will learn how K3 Syspro customers have leveraged SYSPRO MOM to help them: – Measure manufacturing performance to drive to world class standards of operation by collecting, tracking and analysing their production data – Gain a 360 degree view of their manufacturing floor to monitor factory performance and manage loss – Digitise their factory.
Audience: Operation Directors
Keep ahead of the game: Leveraging your Financials
New and experienced users alike will learn about the new improvements in SYSPRO that help Finance teams operate more efficiently as well as how to be HMRC MTD compliant.

Audience: Finance Director, CFO and Finance Controllers

AI Answers the Questions You’ve Yet to Ask
AI Answers the Questions You’ve Yet to Ask AI is primed to disrupt. The competitive advantages afforded to businesses investing in this technology are significant and will continue to be a force multiplier in the market. This session will illustrate the potential of AI across multiple industries with a focus on leveraging AI in Manufacturing with an emphasis on tactical steps for building this competency within your organisation.

Audience: IT and SYSPRO Champions

2:25 – 2:45Break
Session 3
2:45 – 3:25
Keep ahead of the game with improved decision making and insights
Business Insights improve business performance and drive business behaviour by providing real-time, business-critical data for quicker analysis, decision-making and execution. Join this session to learn how a K3 Syspro Customer embraced this SYSPRO tool to empower users to meet their goals, targets and deadlines.
Audience: Decision makers and IT
20 tips in 40 mins – quick business wins
This session will help you get the most from your SYSPRO investment. Learn easy to use tips and tricks to increase your overall productivity and effectiveness.

Audience: IT and SYSPRO Champions

Keep ahead of the game with improved quality
If you need to meet stringent regulations, don’t miss this session. We will explore new features available allowing you better tracking and traceabilty throughout the system, as well as improved recall and complaint management functionality

Audience: Quality Managers and Operation Directors

3:25 – 3:30Move time
Session 4
3:30 – 4:10
Keep ahead of the game with SYSPRO
Join this session to learn about how we helped address business challenges from complex rebate requirements to Brexit planning with the tools in the SYSPRO toolkit and come to see SYSPRO 8 in action.

Audience: SYSPRO Champions and Decision makers

Keep ahead of the game: Strategic Supply Chain
Purchasing decisions and supplier relationships can play a strategic role for businesses. Join this session and you’ll walk away with the knowledge of how to eliminate repetitive vendor inquiries and manual paper processing, as well as reduce complaints and errors. If adding more efficiency, accuracy, and automation to your procurement activities is in your business plans, this is a must-attend session.

Audience: Operation Directors & Purchasing

Cybersecurity in the age of connectivity
Today, cyberattacks and data breaches pose some of the biggest threats to your finances, operations and brand. Get educated on the risks from cybersecurity experts Sonic Wall and find out how to increase your resilience against cybercrime – such as hacking, phishing and malware attacks. Reveal the cybersecurity risks in your business in just 5 minutes with our Cybersecurity Health Check. You even get a personalised risk score.
Audience: Decision makers and IT
4:20 – 4:45Wrap up & Interview Panel Q&A
4:45 – OnwardsJoin us for Networking over a drink

Raising Your Business Profile in a Digital Age

In the age of information, it is more vital than ever that your business is visible on digital platforms as well as in your trade press and media.

Traditionally, manufacturing businesses have relied heavily on word-of-mouth to increase their sales, but these days customers and prospects expect more than this. They expect to be able to go online and see information about your company and its products and services – whether this is on your website or on your social media platforms.

Having a strong market presence increases your visibility and more importantly it enhances your company’s credibility and reputation.

In this practical workshop session, Bridge Communications will outline the key steps you need to take to raise the profile of your business, and showcase your company’s capabilities.

As well as hints and tips on crafting your value propositions, you will also learn how to use LinkedIn more effectively to support your sales activity.

If you are interested in this session, please contact Kelly Fleming know,, 07785 617 909

Keep ahead of the game where you can learn about the latest trends and technologies available to you. This event will provide you with a platform for networking where you can come together with other SYSPRO customers, partners and product experts.

We will be running a series of sessions on key subjects (including Accelerating IT Performance, Improved decision making and Insights), and these will be run by the implementation consultants some, alongside our customers.  They will present the solutions from a real world business perspective from people like you. Showing you what works, what doesn’t and why.  With plenty of time for questions and discussion.

Get inspired by the thought provoking keynote speakers and find out how some of our customers are ‘Keeping ahead of the game’

Checkout the agenda for a taste of what we have in store – drop in sessions on the day….no need to book.

Why Attend

Engage with SYSPRO customers, partners and product experts

Get inspired by the thought-provoking keynote speakers

Understand how the latest technology trends are transforming business

Learn how to Keep ahead of the game

Engage one-on-one with our technical support experts

Network together with SYSPRO leaders and experts

Hear from business leaders as they share real-world experiences and success stories

” The presentation on where SYSPRO is heading was first class. It is so valuable to see the future from the key people in Syspro South Africa – thankyou “

” A unique opportunity to open your eyes on how to get more out of SYSPRO and hear about future developments from the software authors “

” Interesting, informative event to keep customers up to date with new concepts and an opportunity to engage with both SYSPRO personnel and other Companies using SYSPRO “

” The morning presentation from the South African office was absolutely amazing! I couldn’t fault their presentation skills and it really got me excited about the future and what we can expect over the next few years “

” This is a must attend event, and the only place where it is possible to meet with such a diverse group of K3 staff at the same time as networking with fellow SYSPRO users “

” It was very interesting to learn about the future of SYSPRO and I really enjoyed listening to a user and getting his perspective on how the system has helped improve his business “

Useful Information

Where is the Event?

This years event is being held at:
The Jaguar Visitor Centre – Castle Bromwich,
Chester Road, Castle Vale, Birmingham, B35 7RA, UK

Car Park Satnav Coordinates:

You can get directions to the event from any location by entering your postcode below.

Which hotels are close?

Castle Bromwich Hall Hotel

Chic 4-star hotel in a 16th-century hall

Chester Road, Birmingham. B36 9DE

0.5 miles from Event

Tel: 0121 748 0030

View hotel

Travelodge Birmingham Fort Dunlop

Unfussy 2-star hotel with a restaurant/bar

Fort Dunlop, Fort Parkway, Birmingham. B24 9FD

0.5 miles from Event

Tel: 08719 846 312

View hotel

Holiday Inn Express Birmingham

Modern 3-star hotel offering bright rooms

1200 Chester Road, Birmingham B35 7AF

0.4 miles from Event

Tel: 0121 694 6700

View hotel


Charlotte Horobin | MakeUK

Membership Director – Midlands & East of England, Make UK,
The manufacturers’ organisation

Charlotte is responsible for managing and developing relationships with Make UK member companies in Midlands & East to advance manufacturing within the region. By working with partner organisations and regional media, Charlotte is able to raise the profile of Make UK member companies locally and nationally. She’s also responsible for designing and delivering a programme of regional events which enable members to network, share best practice and learn from experts. Another key part of her role is to engage with regional stakeholders ensuring manufacturers’ interests are represented to LEPs, the West Midlands Combined Authority, Midlands Engine and the Greater Cambridge Greater Peterborough Combined Authority.
Charlotte gained her undergraduate degree from The University of Leeds in Biomedical Science before completing her Masters at The University of  Nottingham. Before joining MakeUK (formerly EEF) in 2013, Charlotte worked in food manufacturing where she focused on business development and food safety management.

Kevin Dherman | SYSPRO

Chief Innovation Officer, SYSPRO Corporate

A technology strategist at heart, Kevin is an expert on the tech trends impacting the ERP industry, the rise of robotics, and the impact of AI and IOT on manufacturing and distribution.

Kevin has been with SYSPRO since 1999 and has been the driving force behind the company’s emerging technology strategy. He has been critical to the development of the Industry 4.0 capabilities in SYSPRO’s latest ERP release.

He believes that research and development are key components of innovation and together with his team devotes much time to investigating new technologies, integration strategies and development.

Kevin often works closely with the Microsoft development team in Redmond, whilst in the RND stages of a new projects. He is regularly invited to lecture at Microsoft Tech-Ed and Microsoft developer Days.


Who should attend the event?

The event is for C-Suite Executives, managers from across your business including IT, operations, supply chain, manufacturing and sales. Delegates that attend want to keep abreast of the latest trends and innovations shaping their industries, make valuable contacts and exchange experiences with the SYSPRO’s ecosystem of experts, partners and customers.

Is there a charge to attend the event?

No, this event is free for our customers and partners

When and where will the event be held?

Jaguar Visitor Centre, West Bromwich.

Thursday 7th November, Jaguar Visitor Centre,

How do I register?

Register by completing the form at the top of this page.  Alternatively you can contact Kelly Fleming directly.

Where do I find the agenda?

Information regarding the agenda and speakers is available under the ‘Agenda’ tab.

Is there an opportunity for drinks and discussions after the event?

Yes, We will be providing nibbles and drinks when the event finishes to give you a chance to catch up with anybody who you didn’t get chance to during the day.

What is the dress code?

Come how you wish, no strict dress code.

Can I bring a colleague?

Yes the more the merrier, please make sure he / she registers prior to the event, so that we can accommodate him or her appropriately.

If I have a technical question who can help me at the event?

We will have technical support resources at the event to answer your questions. To make sure that you get your question/s answered, you can submit them to Kelly Fleming and we’ll ensure somebody is available to help you during the day.

What hotels are available nearby?

Please see hotels list.

Will there be food?

Yes we will be providing a buffet lunch to guests.

Do I need to book on the sessions?

No , you can decide on the day what sessions you would like to attend.

Who do I contact regarding the event?

You can contact Kelly Fleming: email – | Mobile -07785 617 909

Parking at the venue?

There is free parking at the event.

Travel to the venue

See directions for further information.