As a SYSPRO 8 customer, you may be aware that SYSPRO provide two releases of SYSPRO 8 annually, in March and October.

SYSPRO 8 2020 R2 has now been released which includes a number of new features. As this is a significant release it will typically require 3-4 hours to apply. To date the release has only been supplied on request but is now generally available (and visible in the SYSPRO 8 installer) from 26/01/21.

In order to ensure that we can support you as required and with the timescale to install being longer than previous releases, we recommend that you carefully review the features available and plan accordingly to ensure minimum impact to your business in-line with other projects you may have underway and business as usual activities.

New features include:

  • SRS Reporting Services Upgrade to SAP Crystal Reports 2016 SP8
  • Reduced file system storage – the following files will now be stored in the SQL database:
    • All customised SRS reports and documents
    • SRS report / document archive (this can be deferred if the archive is larger than 500 MB)
    • Option within system wide personalisation to store User UI settings (previously held within base/settings) within SysSettings
  • WIP Integration by Branch – previously integration was only possible by job classification
  • Intrastat triangulation
  • VAT Reverse Charges for Tax submission
  • SO discounts and enhanced security for RMA
  • Completion of all programs in Avanti – Note, some programs such as Report Writer and SRS Designer will not be available in Avanti.

Part of the upgrade process involves uninstalling SAP Crystal Reports 2013  from your server and installing the later SAP Crystal Reports 2016 SP8 version.

It is this process that takes the majority of the time due to the complexity of the Crystal Reports Installer (allow 2 hours +).

In addition, the changes will also require simultaneous updates to:

  • K3 Web reports (Stand-alone report viewer also used for Equator and Orchard).
  • Existing Sales Order Document format formulas for Stock Code and Description (read the how to).
  • Automail configuration if Server side reporting is in use
  • Other 3rd party product (non K3) if the crystal runtime is used.

More details can be seen by reading the SYSPRO 8 2020 R2 feature highlights.

You are also able to review the new features via the community preview on the SYSPRO 8 microsite using your Infozone login credentials.

Content is being updated daily on the SYSPRO Learning Channel which can also be accessed using your Infozone login credentials.

Having considered all of the above information, if you would like to proceed with the installation, we would recommend you first complete the below questionnaire so that we can assist your business to review any considerations relevant to your site. Once your request has been received, we will review and be in touch for next steps.

Please note ALL fields are mandatory

    What is your full name?


    What is your email address?


    What Company do you work for?


    1) Do you use Server Side Reporting?

    You can check by navigating to Setup > Setup Options > System Setup > Reporting > Reporting Configuration


    2) Do you use Automail?


    3) Do you currently archive customised reports and if so what is the current size of your archive folder?

    You can view size by navigating on server to SYSPRO > Work > SRS_CompanyId folder > right click > properties


    4) Do you use Orchard?


    5) Do you use Equator?


    6) Based on the information provided, are you comfortable to perform the installation yourself?


    7) Planned Go Live Date