Return to Supplier

SYSPRO’s Return to Supplier simplifies the process of returning goods and services to suppliers or providers and improves the management governance of all items leaving site for returns or repairs. It provides complete visibility of returned inventory, improves record or document management, and provides the ability to return defective goods immediately while removing them from your process.

Supply Chain Portal Factsheet

The Supply Chain Portal is an interactive web platform that facilitates online transactions between an enterprise and its suppliers and customers. The Supply Chain Portal has been launched with the Request for Quote capability and additional capabilities will be added in subsequent releases.

Product Recall

SYSPRO Product Recall gives instant access to all of the critical information required to track a suspect product, throughout the value chain. It supplies the necessary information to identify, isolate and action the activities that need to occur within the predetermined recall time limit. In this factsheet, we provide you with a summary of the benefits and capabilities that it offers.

Nucleus Research Value Matrix 2019

As one of the top three ERP vendors in the Leader Quadrant, the report states: “SYSPRO’s focus on practical applications of modern ERP technology illustrates its sustained commitment to delivering value to its existing customers, while its industry innovations make it a competitive choice for customers in need of a new ERP solution."

SYSPRO 8 Why Upgrade

New Markets. New Competitors. New Products. New Legislations. New Protocols. You need an ERP solution that keeps pace with today’s rapidly evolving technologies to give you an edge over your competitors.

Nucleus Research Value Matrix

Download the 2018 Nucleus Research ERP Technology Value Matrix Report and see how the leading analyst firm ranks ERP vendors based on usability and functionality, and why SYSPRO was again positioned as a top-three ERP software leader.


SYSPRO Espresso is a mobile solution that lets you use your SYSPRO business software on any popular smartphone or tablet. It allows you to access business processes and data as easily as if you were in the office. SYSPRO Espresso mobile apps can work any time, any place, and on any popular device, providing instant and secure access to information about your customers, suppliers, orders, inventory items and other key business information.

Microsoft Dynamics 365 Integration

K3 Syspro has developed a connector to enable SYSPRO customers to fully utilise the power of Microsoft Dynamics CRM (Customer Relationship Management). Microsoft Dynamics CRM provides a business with a central system to manage all interactions with its customers. The Microsoft certified K3 Dynamics CRM to SYSPRO Connector extends CRM for SYSPRO customers, harnessing the power of both systems to provide a platform for sales and service excellence.

Workflow Services

SYSPRO Workflow Services (SWS) provides the capability to design and enable the streamlined flow of business processes across the eco-system through a fluid and user-friendly interface. It creates a seamless flow between your software and the activities of your employees, suppliers and customers by putting control in your hands. It gives your organisation structure for managing, monitoring and documenting what's been done, what needs doing and what didn't get done (but maybe should have!).


The SYSPRO-to-SYSPRO interface enables inventory and sales data to be transferred electronically between two or more remote SYSPRO sites. As a result inventory and sales can be updates and maintained in parallel. The system ensures accurate communications, reduces processing time and costs and enables visibility of inventory and sales data from both SYSPRO sites with minimal operator intervention.

Office Integration

SYSPRO Office Integration (SOI) enables anyone in the enterprise to access information directly and securely from the SYSPRO database using a Microsoft Office product such as Word or Excel, regardless of whether SYSPRO is installed on their client machine. Furthermore, once the information has been displayed it can be inserted directly into the current document as simple text or tables.

Reporting Services

SYSPRO Reporting Services (SRS) provides high-quality financial and operational reports and documents, together with visual analysis capabilities. The flexibility of SRS means that reports can be designed for almost any requirement. In addition, as the reports are version-independent, they are unaffected during system upgrades.

Shop Floor Data Collection

The SFDC module enables information from the factory floor to be collected and collated electronically. As each operation or activity is performed, the information is captured by the employees 'swiping' or 'wanding', using bar-code pens,scanners or through direct entry into a data capture time clock.


Equator's Personnel solution from K3 provides an effective solution to an organisation's human resource requirements. Decision making is made credible and harnesses employee management and set objectives. Employee details, recruitment, induction, job objectives, reviews, training, skills, health & safety, career paths, holidays and absences, medical details and accident recording are all catered for, enabling comprehensive personnel administration.

Time & Attendance

Equator's Time & Attendance solution allows the electronic capture of time and attendance details for any number of employees, via industrial and low-cost time clocks or PC based time clock emulator software, using bar-code, magnetic proximity, biometric fingerprint or touch screen technology. The system also allows data to be captured from standard PDAs using Bluetooth wireless.


The Payroll module is designed to provide maximum flexibility combined with ease of use for organisations needing an effective solution to the complex task of payroll administration. Equator is continually developed to reflect the latest statutory changes as they are introduced.

Access Control

The Access Control module may be used to control and monitor employee movements through any door at an organisation's premises. It can also be used to cover not only external entry points but also any internal doors to areas where access is to be restricted. Employee identification is made by using proximity, magnetic, bar-code or biometric fingerprint technology. 

Employee Portal

As part of the Equator family of products the Equator Employee Portal allows employees to access their personal information directly from a Web Browser. Typically this will allow your employees to view or modify their specific personal information. This can reduce the burden on your Human Resource professionals to respond to routine employee requests and enquiries, and free them from many routine administration tasks maintaining the database.

Budgets & Targets

SYSPRO Budgeting & Targets outlines an organisation's planned sales and expenditure for a given time period based on their expected performance.  This enables you to streamline your business planning, improve your accountability and enhance your expense management.

General Ledger - Financial Reporting

Accurate financial reporting is of vital importance to your organisation, and helps to easily control, automate and analyse their financial data to make better informed decisions more quickly. It offers a comprehensive and flexible financial reporting solution, giving users a single version of the truth, helping to reduce spreadsheet chaos and improve collaboration. SYSPRO General Ledger Financial Reporting enables the generation of any number of financial statements in multiple output formats to meet the requirements of your organisation.

Electronic Funds Transfer

The EFT system improves multi-currency payment efficiency and provides an accurate current picture of your cash flow. Furthermore it reduces the risk of fraud and transnational costs associated  with beneficiary payments.

General Ledger - Cost Analysis

General Ledger (GL) Cost Analysis enables managers and analysts to quickly access the transactional data behind GL journal  entries and investigate critical cost and revenue information to improve expense management and organisational profitability. Cost Analysis provides detailed analysis of the values distributed to certain categories of expenses; such as travelling, repairs, maintenance, general expenses and donations within a single ledger account. Detailed distribution to analysis categories is enforced throughout the system.

Cashflow Forecasting

Cash flow is the life blood of all businesses. As a result it is essential that management can predict what is going to happen to cash flow to make sure the business has enough to survive. SYSPRO Cashflow Forecasting facilitates the effective projection of currency-based cash flow requirements by providing the capability to create multiple online cash flow models from a variety of forward-looking inflow and outflow data such as future receivables, payables, sales, purchases, demand forecasts, material requirements, budgeted expenses and user-defined projections.

General Ledger

The General Ledger is the central repository for collecting and analysing your business information, combining power and flexibility with ease of use, to give you the critical information you need to make timely and informed business decisions and manage your business more effectively. The system's extensive drill-down capabilities enable you to view everything from details journal  entries to original source documents.

Activity Based Costing

SYSPRO Activity Based Costing allows for the accumulation and recovery of costs associated with the purchasing, manufacturing and selling of items, thereby facilitating accuracy in calculating product profitability. ABC is not another inventory costing method but rather it provides a different method of calculating these costs.

Cash Book

SYSPRO Cash Book allows optimal cash management by providing system-wide bank reconciliation, as well as tracking information on cash inflows and outflows. Cash Book is part of the set of financial analysis solutions provided by SYSPRO to enable managers to forecast and perform what-if analysis on financial data.

Assets Register

The Assets Register system enables you to manage and control your non-current assets in terms of wear-and-tear depreciated, book value, disposals, additions and re-valuations. The information contained in the Assets Register can integrate to the GL or be run stand-alone. You can optionally record costs incurred in the maintenance of assets against the individual asset concerned. These costs can be broken down over a number of expense codes.

Accounts Payable

SYSPRO Accounts Payable gives you control and management of your organisation expenditures. It improves cash flow, provides timely, accurate and efficient control of invoice processing, the payment of bills, the application of discounts and the total expenses analyses that help to maintain close relationships with suppliers. It turns the tedious and time-consuming process into a manageable piece of your corporate puzzle.

Accounts Receivable

SYSPRO Accounts Receivable improves cash flow management by accumulating and managing customer activity and ensuring timely revenue collection and effective reporting. This system enhance customer servicing by maintaining contact information, creating notes and detailing credit management information.  

Inventory Forecasting

SYSPRO Inventory Forecasting enables you to produce forecasts based on sales history and provides the tools to measure the quality of your forecasts. It uses a set of mathematical algorithms to predict future sales based on historic demand and enables you to easily identify those products that contribute the most to your business in terms of sales value, gross profit, cost of sales, quantity sold and hits.

Inventory Families & Groupings

Within SYSPRO, Families and Groupings refers to the various collections of inventory items classified in a way that is meaningful to your business (e.g. you could classify a filter as an OEM product, a spare, a paper filter, or an oil filter). The need for Families and Groupings arises from a business scenario where, owing to the number of stock codes or stock keeping units (SKUs) the forecasting of individual stock items would constitute an unmanageable workload. It also makes sense to collect common stock codes into a family or group.

Inventory Optimisation

SYSPRO Inventory Optimisation take an holistic approach to balancing the supply chain by providing visibility and understanding of the different parameters that create and shape inventory. The IO module allows users to create policies that determine how a change to there parameters impacts on target inventory levels. This enables the best mix of services to the customer at the optimum cost of inventory to achieve that service. Seasonal and trend factors can also be incorporated. 

Return Merchandise Authorisation

SYSPROs Return Merchandise module optimises customer service with timely responses to customer requests to return products and puts knowledge in the hands of customer service personnel. Customers today demand an individualised level of service for tracking and resolving these returns.  

Trade Promotions

SYSPROs comprehensive Trade Promotions functionality provides increased control and efficient management of your promotions, thereby reducing time-consuming reconciliations and improving accuracy and profitability. SYSPROs solution gives you complete visibility across your internal and supply chain networks, enabling you to accurately target, forecast, plan and execute successful trade promotions.

Landed Cost Tracker

SYSPRO's Landed Cost Tracking (LCT) provides visibility of imported goods through shipment tracking and enables greater control of all associated costs, resulting in accurate landed costs. It enables you to track shipments of imported goods, monitor the progress and estimated arrival times of shipments and establish a reliable estimate of the overall cost of imported goods. Furthermore it aids in the calculation of a more accurate actual cost at which to receive the goods ans provides an actual cost comparison  to the various estimates made during the procurement cycle.

Lot Traceability & Serialisation

SYSPRO Lot Traceability is designed for manufacturers that require control over product tracking to achieve compliance and also to maintain quality and reputation. Within industries, such as aerospace, automotive, packaged goods and pharmaceutical it has become increasingly important to be able to locate specific lots of finished goods to speed recalls when a defect or hazard of an ingredient has been identified. 

Return to Vendor

To provide an efficient method of controlling the return and exchange of items bought from suppliers, ensuring visibility and tracking of the item until the transaction is concluded.

Purchase Orders

SYSPRO Purchase Orders is an integral part of the organisation's distribution and manufacturing functions. Purchase Orders provides you with the functionality to simplify your purchasing and receiving processes while ensuring greater order accuracy. It enables the monitoring of the quality, accuracy, lead times and cost of purchasing, while providing comprehensive supplier performance analysis. 

Request for Quote

The RFQ module is designed for purchasing agents or those providing quotes to request quotations from one or multiple suppliers of raw materials, sub-assemblies or goods for resale. This process will facilitate the recording, tracking and comparison of all quotation prices and delivery dates received. Ultimately, this improves efficiency and reduces costs by automating the decision process.

Inventory Management

SYSPRO Inventory Management provides easy access; the on-screen drill down, allows you to access inventory balances, open purchase orders, work orders and open sales orders at any point in the inventory management process. You can quickly and easily find the quantity of any inventory item which is on-hand, allocated, back-ordered, or on order. Additionally, you can see a list of all customer and supplier orders and item information down to the serial, lot and bin level.

Blanket Sales Orders & Releases

The Blanket Sales Orders & Releases system enables the easy capture or import of a new release and provides the necessary tools to manipulate the release and advise the customer of what has been accepted or changed, and why. It enables updating of existing scheduled orders automatically, and provides an audit trail of deliveries so that disputes over quantities supplied to date can be resolved. It also enables the various tasks to be subdivided so that the appropriate level of staff can be employed for each function.

Sales Orders

SYSPRO's Sales Orders solution is the heart of the distribution offering from SYSPRO. This module enhances customer service through fast, efficient order processing and accurate, timely order fulfilment. Maximise your team's productivity utilising our efficient grid entry design and personalisation of screens to streamline and enhance your workflow according to your business rules. Customer account information can be accessed to streamline the ordering process, for status, credit limits, previous order, and to confirm the customer's billing or shipping address.

Sales Analysis

The Sales Analysis system is the focal point for the accumulation of sales data generated from other modules. Sales history is accumulated in a wide variety of user-defined formats such as; salesperson, product class, customer, warehouse, geographic area, customer class, stock code, order type and branch. Information can be displayed in bar charts or reports. Various budgets and targets can be entered based on user-defined groupings. In addition Tax and Commission reporting can be performed.

Product Configurator

SYSPRO Product Configurator provides a rules-based system, which enables on-the-fly configuration of highly customisable and dimensional products via a straightforward question and answer evaluation. Through the standardisation of this process the configurator can be utilised by multiple people across the organisation. 

Counter Sales

SYSPRO Counter Sales facilitates efficient over-the-counter sales transactions by enabling the receipt of payments and deposits at the point of transaction. Similar to a retailer that has a point-of-sale register, the counter sales process within SYSPRO will support walk-up cash, credit card and on-account sale transactions, and integrate the cash draw with end of day reconciliation. 


Quotation (Estimating) produces a cost estimate that includes material, labour, burden, and outside services. As more and more services are being outsources to gain manufacturing and cost efficiencies, these costs continue to be an important part of the quoting process. SYSPRO's Quotation module gives you the ability to incorporate vendor related costs and can be marked up as part of your estimate.

Contact Management

Contact Management allows for multiple contacts to be assigned to customers, suppliers and accounts with activities are stored against the contact. Integration with Microsoft Outlook allows email correspondence to be sent and updates as an activity within the Contact Management system. The contact address information is stored in a structure format allowing integration to Microsoft MapPoint.

Requirements Planning

The Requirements Planning system (with its online Material Planning System and Job, Purchase Order, and Supply Chain Review programs) enables straight-forward conversions  of the suggestions from the Requirements Calculation results to live data. It is a bucket-less system which provides the facilities to run 'what-if' scenarios. Variable planning intervals and user-defined planning horizons offer further flexibility.

Projects & Contracts

SYSPRO Projects & Contracts facilitates accurate profit reporting for long-term projects which require analysis of costs and revenue for multiple sections and levels. The module also caters for progress billings, deposits and retentions. You can define schedules against which progress billings must take place and the method of billings.

Work in Progress

The work in progress module allows the material required to produce a product to be automatically merged from the corresponding Bill of Materials. All of the required paperwork to move the job through the shop can then be generated from each work order, including travellers, picking sheets, dispatch sheets and operation tickets.

Factory Documentation

SYSPRO Factory Documentation facilitates clear and accurate user-defined shop floor documentation for production operations to be performed and materials to be issued. thereby enabling accuracy and efficient control of production. The Factory documentation system enables you to define up to four different factory documentation formats for various uses such as; job tickets, material requisitions, route cards and travellers.

Engineering Change Control

SYSPRO ECC module enforces controls in product design with a user-defined workflow that can supplement or replace the paper trail that usually accompanies any product design or chances to product design. Groups or individuals are electronically notified of required actions, accompanied by instructions, comments, documents and drawings.

Bill of Materials

SYSPRO BOM is designed to ensure your organisation has complete control over the product structure. This module ensures that engineering, production, purchasing and order processing are utilising the same information. The Bill of Materials is defined by the manufacturing process and includes; work centers, labour, tools, dies, inserts, fixtures, raw materials, packaging, scrap rates, setup times, yields and equipment.  BOM allows you to facilitate accurate expected costs against which actual production costs can be tracked.

Manufacturing Operations Management

SYSPRO's M.O.M solution can help you revolutionise your company to remain competitive in today's market. It provides complete manufacturing life-cycle management from planning, scheduling, publishing, collecting, tracking and analysing, to optimise and improve end-to-end manufacturing operations. Together with SYSPRO's ERP this Manufacturing Execution System (MES) offers a unique level of delivery, cost and quality controls of manufacturing operations for job shop, batch production, production line and mixed mode environments.