A new partner portal has been launched by K3 Syspro to help customers review products and suppliers before they enquire to buy. The portal will also allow K3 to share information and best practice for that that particular software ecosystem.
The aim is to build stronger, more transparent relationships between K3 and its resellers, referrers and those whose products are fully adopted. The main partner portal will also provide news as well as reviews on products and give partners the opportunity to discuss training on new software like document management systems.
Darren Edwards, Product Adoption Manager at K3 Syspro, said “our partner relationships are important to the company and the portal is one way of ensuring these relationships are maintained.”
Mr Edwards said: “The aim is to build stronger relationships and make this a two-way street. There are times when we are all busy and don’t get chance to have that all important personal contact. The portal allows us to share information and insights into specific software solutions.
“Some of the information may be about case studies so we can all see what has worked and what hasn’t. It may be around pricing. Whatever it is, that information is important.”
He said the portal reinforces K3 Syspro’s commitment to its software partners and allows customers to see which providers and products the company would recommend. The new partner portal lets people investigate their options and puts the review and buying decision with the customer.
Mr Edwards said: “Software is no longer a hard sell commodity. Instead people want to shop around and investigate the options and what will work best for them. They want to do all of this well before talking to sales people. Much better they make their mind up in their own time than under pressure from a sales person who has an agenda just sell”
The product segment contains all of K3’s recommended partner products so buyers can be sure they will add value and integrate to SYSPRO ERP. For each partner product there is a short summary, product webinar and a direct link to the partner website where they can see case studies.
K3 Syspro is always looking for new strategic partners in this age of digital transformation, and as the manufacturing world continues to demand its software solutions as discreet, purpose built apps that can be linked to SYSPROs Core ERP System.