Industry Sector


SIC Industry

7310 – Other research and experimental development on natural sciences and engineering

Number of Employees

The Challenge
  • To be more responsive to customer enquiries
  • Improve the lead generation process
  • Replace the company’s existing IT technology that lacks the capacity to support their growth
  • Improve sales reports
  • Customisation – to be able to add additional functionality
Our Solution
  • Microsoft CRM
  • QlikView Business Intelligence
The Benefits
  • Channel all company data through one single solution
  • Regular sales reports for each office can be generated from the UK base
  • Seamless visibility of worldwide company data has streamlined sales processes
  • Crucial business intelligence to help drive bottom line decision making
  • Sales reports can be easily generated and tailored depending on the recipient
  • Fully integrated scaleable solution


International cash handling solutions manufacturer Innovative Technology has streamlined its entire business to manage multi-site data from the UK thanks to the easy integration of SYSPRO ERP with Microsoft CRM and QlikView Business Intelligence software.

Innovative Technology operates from multiple sites in the UK, Germany, Spain, China and Brazil, which all previously operated independently. Following the rapid four-month implementation of SYSPRO ERP from K3 Syspro (K3), and subsequent integration with QlikView Business Intelligence software and Microsoft CRM, Innovative Technology has been able to channel all company data through one single solution. Regular sales reports for each office can now be generated from its single UK base. This central access has given Innovative Technology seamless visibility of worldwide company data which has significantly streamlined sales processes.

“We can now channel the information from our CRM software into QlikView to report on this information. This has really helped us to project our sales information more accurately than before and has saved a lot of time compared to our previous method, which was paper-based”

Paul Smith
Paul SmithIT Manager, Innovative Technology

Our Project Team

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