Seamless functionality between SYSPRO and Dynamics CRM
Instant easy access to all information
Information accesible from anywhere
Remote management of its sales force all over the world
Multiple languages to suit worldwide offices
Secure and resilient hosted solution
DUDSON GROUP, THE WORLD-LEADING CERAMIC TABLEWARE MANUFACTURER AND SUPPLIER, IS A POWER USER OF K3’S SYSPRO ERP SYSTEM AND MICROSOFT DYNAMICS CRM
The system is used worldwide at locations in Stoke-on-Trent, London, Toronto (Canada), Valencia (Spain), Rosebery (New South Wales, Australia) Paris and Digoin (France) and Raleigh (North Carolina, USA). Dudson recognised that it could gain more benefit from its IT investments by integrating ERP with CRM. This would empower its sales force and make it easier for managers to monitor sales activity and performance.
K3 recommended and installed the Dynamics CRM SYSPRO Integration module into the UK business, which provides seamless functionality between the two systems. Dudson recognised that Microsoft® Dynamics CRM and SYSPRO are powerful systems that integrate readily and work together to enable their users to work very efficiently. It allows data to be entered once only, eliminating duplication and allowing the information to be accessed from anywhere.
“We wanted to combine SYSPRO and Dynamics CRM so that we have one point of access for all our business processes. We wanted everyone to have instant and easy access to all the information they required all in one place”
Directa needed to bring efficiency to their stocktaking process and accuracy to the warehouse without adding mountains of paperwork. With SYSPRO they have been able to automate much of the stocktaking process cutting the time taken by a full day.