Lauren Brown – Customer Experience Manager

Lauren Brown our Customer Experience Manager joined K3 in January 2015 starting in the Project Management team delivering implementations before moving into her current role in April 2018.

As Customer Experience Manager, Lauren ensures that she continually challenges the business to deliver exceptional Customer Experience whilst supporting all areas of the business in all customer focused activities. Working together, we endeavour to identify areas of improvement to enhance your user journey together with your feedback, making working with K3 easier.

In her personal time, Lauren is a keen performer taking part in musicals throughout the year. She also takes the opportunity to complete further education in her own time having a Diploma in Criminology and is working through a basic course in Italian.

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